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Support & FAQ

For Daily Bible Games: Word & Quiz

1. When do new puzzles arrive?

A fresh set of four puzzles — Verse Guess, Daily Quiz, Word Search and Verse Scramble — is released once a day, at the same moment for the whole world (midnight UTC). Everyone plays the same puzzles, so you can share and compare results with friends.

2. How do streaks work?

Complete all four of today's puzzles before midnight (your local time) and your streak grows by one. Miss a day and the streak resets — unless you have Premium, which forgives one missed day each month (streak repair).

3. How do I cancel or manage my subscription?

Subscriptions are handled by the store you bought from — cancelling is always done there, never inside the app.

On iPhone / iPad:

On Android:

4. How do I restore a purchase on a new device?

Sign in with the same store account that made the original purchase, then open the app → Settings → Restore Purchases. On iOS this is your Apple ID; on Android it's your Google account. Both the yearly subscription and the Lifetime purchase restore this way.

5. Will I lose my streak if I switch phones?

Progress (streaks, completions, scores) is stored on your device and is not synced to a server. If you move to a new device your streak starts fresh — we keep everything on-device by design, so none of your play data ever leaves your phone.

6. Which Bible translation do the puzzles use?

All verses come from the King James Version (public domain). The app's interface is available in English, Spanish, Portuguese, Traditional Chinese and French; puzzle content is currently in English.

7. Why do I see ads, and how do I remove them?

The free version shows light ads after some puzzles, which keeps all four daily puzzles free for everyone. Premium (yearly or Lifetime) removes all ads and also unlocks the full past-puzzle archive.

Still need help?

Email us at hello@ourbiblemoments.com — we read everything and usually reply within two working days.