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Support & FAQ

For Bible Jigsaw Puzzle: Jesus

1. Is the app free?

Yes. Bible Jigsaw Puzzle is free to download on the App Store. The full puzzle experience is included at no cost. Optional in-app purchases support new artwork releases.

2. How do I save and resume a puzzle?

Progress is saved automatically. Close the app at any time — when you reopen, the puzzle is exactly where you left it. You can keep multiple puzzles in progress in parallel.

3. Can I change the piece count after starting?

The piece count is selected when you begin a puzzle, between 8 and 144 pieces. To change it, start the same artwork again at a different size — your previous in-progress puzzle stays untouched.

4. Does the app work offline?

Yes — after the artwork is downloaded once, the puzzle works fully offline. You only need an Internet connection on first launch and when fetching new artwork.

5. How do I restore a previous in-app purchase?

Open the app → Settings → Restore Purchases. Make sure you are signed in to the same Apple ID that made the original purchase.

To manage or cancel subscriptions:

6. Is the app family-friendly?

Yes. All artwork is hand-curated Bible-themed paintings — Jesus images, scripture scenes, and classic Christian masterworks. There are no ads with adult content and no chat features.

Still need help?

Email us — we read every message.

hello@ourbiblemoments.com

Typical response time: 1–3 days.